Bespoke Manufacturing

Designed to specifications — for the spaces that ask for more than off-the-shelf.

A design house that manufactures, not a factory that takes orders.

For over twenty years, we have produced for some of the world's most respected home decor brands, and that work has never left us behind. What you gain is both a clear point of view and the ability to move from concept to finished product with consistency.

The communication is the difference between sourcing a product and commissioning one.

In-house design In-house sampling Own production floor Export documentation Repeat-run consistency

20+ Years manufacturing

6 Product categories

3–5 wk Typical sampling

Global Export markets

In-house Design & sampling

Who We Work With

Built around your brief.

Hospitality and residential table setting

Hospitality & Residential

Villas, resorts, hotels and cafés — specified to scheme, delivered to site.

Bespoke decor for trade and private label

Trade & Private Label

Retailers and brands producing under their own name, at scale.

III

Custom Gifting

Bulk programmes for corporates, weddings and events.

Six categories, one standard

Cushions

Tissue Boxes

Table Linen

Dinner & Cocktail Napkins

Placemats & Runners

Coasters

Your name on the label. Not ours.

We produce under your identity from the label inward, and we stay invisible. Nothing leaves our floor carrying our mark unless you ask it to.

Woven & Satin Labels

Your brand woven in, main label and care label to your artwork and placement.

II.

Custom Hang Tags

Printed to your design, with your product codes, barcodes and pricing.

III.

Branded Packaging

Sleeves, boxes, tissue and tape carrying your identity, not ours.

IV.

Your Artwork, Our Craft

Bring a print, motif or scheme; we translate it into embroidery, weave or hand-paint.

Exclusive Designs

Motifs developed for you and withheld from our own range for an agreed term.

Returns, Exchanges & Store Credit

Please raise a return request within 48 hours of delivery by calling/WhatsApp our Customer Service at +91 9187983025, Monday – Saturday, 10 am-6 pm, or by email at support@casadvipa.com. Include your Order ID, Product details and upload a clear image or a video of the product received.

Once your request is reviewed and approved, we will provide a Store Credit equivalent to the value of the approved return.

Please note: Casa Dvipa does not offer monetary refunds. Once your return request is approved, the eligible amount will be issued as Store Credit, which can be redeemed against any future purchase on the Casa Dvipa website, subject to applicable terms and validity.

Return Policy

You may request a return or exchange if:

The product is damaged on arrival.
If you received an incorrect item .
The product has a manufacturing defect .
Exchanges are allowed only once per order.
The item must be unused , in its original packaging , with all tags and protective wrapping intact.
Supporting photos or video of the damaged or incorrect product must be shared at the time of raising the request.

Approval & Pickup

Once approved, we will schedule a reverse pickup via our courier partner, where available. In remote areas, we may request you to self-ship the product.

Inspection
After the returned item reaches us, we will inspect it. If approved, we’ll issue a replacement or Store credit (as applicable) within 5–7 working days.

Important Notes

Please do not accept packages that appear tampered with or damaged at the time of delivery.
Any claims made after 48 hours of delivery will not be accepted.
All exchanges are subject to quality check approval at our warehouse.

Items Not Eligible for Return/Exchange

Products damaged after delivery due to mishandling, dropping, or improper use.
Handcrafted or natural finish items with minor variations in colour, texture, or shape (these are not defects).
Products purchased during the sale period/ discounted pricing are not eligible for exchanges.
Gift Items are not eligible for exchanges.

Cancellation Policy

Customers may cancel their order within 24 hours of order confirmation. To cancel an order, log in to your account and use the cancellation feature in your order history. Raise a cancellation request to customer service at +91 9187983025 (Monday-Saturday 10 am – 6 pm) or email us at support@casadvipa.com. Amount paid will be refunded by the same mode the customer has used to pay.

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